Privacy Policy

Last updated: February 2026

1. About Us

K‑Sof Air LLC

Sebring, FL

Phone: 863‑531‑6519

Email: andy@k-sofair.com

We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your information.

2. Information We Collect

We may collect the following information when you contact us, schedule a service, or interact with our website:

- Name

- Phone number

- Email address

- Service address

- Details related to HVAC services requested

- Text message (SMS) communications

- Website usage data (cookies, analytics)

3. How We Use Your Information

We use your information to:

- Schedule and confirm appointments

- Send service reminders, updates, and invoices

- Provide customer support

- Improve our services and website

- Communicate via SMS/text messaging

- Maintain internal records

4. SMS/Text Messaging Policy

By providing your phone number, you consent to receive text messages from K‑Sof Air LLC related to:

- Appointment confirmations

- Service reminders

- Job updates

- Estimates and invoices

- Customer support

Message frequency varies.

Standard message and data rates may apply.

You may opt out at any time by replying STOP.

For help, reply HELP.

We do not sell or share your phone number with third parties for marketing purposes.

5. How We Protect Your Information

We use industry‑standard security measures to protect your data, including:

- Secure systems and encrypted communication tools

- Restricted access to customer information

- Regular monitoring for vulnerabilities

6. Sharing Your Information

We do not sell your personal information.

We may share limited information only with trusted third‑party partners when necessary to provide our services, such as:

- Payment processors

- Scheduling and communication platforms (e.g., Jobber)

- Service-related vendors

These partners are required to protect your information.

7. Your Rights

You may request to:

- Access your information

- Update or correct your information

- Request deletion of your data

To make a request, contact us at andy@k-sofair.com.

8. Cookies and Tracking Technologies

Our website may use cookies or analytics tools to improve user experience and website performance. You may disable cookies in your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

andy@k-sofair.com

863‑531‑6519